Orders, Shipping & Returns
ORDERS
The processing time for each purchase is within 2 business days. Please, email us to info.us@pqindulgencias.com or whatsApp to +1 (305) 495-9123 for any urgency on timming you might have. We will try to do our best!
SHIPPING
For all domestic orders, we ship via UPS and rates will be available at the check out. We will send you an e-mail with a tracking number when your order has shipped. We do not do International Shipping.
EXCHANGES AND RETURNS
Returns for any reason have to be advised in 24 hrs since you received your order.
To be eligible for a return, your item must be unused and in the same condition that you received it, showing no sign of use. It must also be in the original packaging. Exchanges will be accepted until 3 days since you received your order.
For exchanges and returns, shipping cost should be paid by the client; except on case of procesing errors or defective pieces. For exchanges; new shipping cost will be deducted from the amount of the credit. For start a exchange or return, contact us at info.us@pqindulgencias.com